This Privacy Policy explains how EasyCollect Pty Ltd (“we”, “us”, “our”), which operates the MateOps platform and its apps, collects, uses, stores and discloses your personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We collect information you provide directly (such as your name, email address, phone number, business and organisation details, and account credentials), information generated as you use our apps (such as inductions completed, records, documents and files you upload, and activity logs), and technical information (such as IP address, device and browser data, and cookies).
We do not sell your personal information. We may disclose it to service providers who help us operate the platform (for example hosting and infrastructure providers), to your organisation’s administrators, where you direct us to, or where required or authorised by law.
Your information is stored using reputable cloud infrastructure and protected with appropriate technical and organisational measures, including encryption in transit, access controls and tenant isolation. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
We use cookies and similar technologies to operate the site, remember your preferences and understand usage. You can control cookies through your browser settings.
You may request access to, or correction of, the personal information we hold about you. To make a request, or to make a privacy complaint, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
EasyCollect Pty Ltd — MateOps
Email: info@mateops.com.au
Phone: +61 8 7666 1440
We may update this policy from time to time. The current version will always be available at this page, with the effective date shown above.